This year, however, a developer appears to be taking advantage of all the new Echo speakers that are flooding the market and has created a fake Alexa setup app to trick people into using it. Subscribe to MarketWatch's free Bulletin emails. In 2013, a larger than expected surge in last-minute online shopping caught UPS off guard and forced it and Amazon and other retailers to offer refunds to customers who didn't receive their orders on time for Christmas. Don't Miss: Amazon's Echo speakers are always among the most popular gifts during Christmas each year, and the same can be said in 2018.
"This season was our best yet, and we look forward to continuing to bring our customers what they want, in ways most convenient for them in 2019", said Jeff Wilke, CEO Worldwide Consumer.
For apparel and accessories, customers scooped up Carhartt, which Amazon says sold 1 million units over the holiday, as well as Calvin Klein, Champion, and UGG brand items. In addition, Amazon sold a record number of products such as iRobot Roomba 690, Ring Video Doorbell, and Amazon smart Plug, which are smart home devices.
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And he's received support from his peers, with Cristiano Ronaldo showing support with an Instagram post . To be French, Senegalese, Neapolitan: Man".
Amazon's Alexa is pretty handy for day-to-day tasks, but on Christmas, the smart assistant served a nasty surprise - it went down.
It's been two days since Christmas and the present that most people from Europe unboxed on the 25 was an Echo Dot smart speaker. As usual, the company did not release any exact sales figures. In October, Amazon's revenue and profit forecast for the holiday quarter fell short of analysts' estimates, as investors anxious about Amazon's increased pace of spending. The customer service also assured the Echo users across Europe that the problems have been resolved.
While Amazon has expanded into nearly every area of retail, from pharmaceuticals to groceries, its more profitable units are cloud computing and advertising.